Decision Support Templates

Group Decision Making

Templates in support of my article on An Analytical Decision Making Strategy.

Group Decision-Making, Excel

A template with example for individual and group decision making including outcome analysis, visualization, and influence analysis.

Group Decision-Making, OpenOffice

An OpenOffice template version of the collaborative decision making template.

Organizational Strategies

Templates in support of my article on how to quickly mature an enterprise.

Process Runbook, IT Operational Run Book

Process Runbook in Excel

A Microsoft Excel template for unattended (batch) operations as well as recurring tasks.

IT Operational Runbook in OpenOffice

OpenData run book template covering the batch and recurring operation documentation.

Combined Project Charter and Project Management Plan

Charter and PMP in Microsoft Word

A Microsoft Word template for initiating a project and outlining the scope, milestones, known risks, known issues, constraints, and assumptions.

Charter and Project Management Plan in OpenOffice

OpenOffice version of the Word template for initiating and initial planning of a project.

Work Breakdown Structure and Schedule

WBS and Schedule

A Microsoft Project template with all of the work items divided into phases for a typical software project.

Strategic Portfolio Change Request

Change Request in Word

A Microsoft Word template for a change request intiating work from Strategic Portfolio Management into Project Management.

Change Request in OpenOffice

OpenOffice version of the Word template requesting an addition or modification to the technology baseline as above.

Business Requirements

Microsoft Word template for Business Requirements

A Microsoft Word template for Business Requirements (contrasted with Technical Requirements).

OpenOffice template for Business Requirements

OpenOffice version of the Word template to capture business requirements as above.

Service Desk/Help Desk Configuration Support

Excel template for capturing CTIs

An Excel template to capture ITIL Category, Type, and Item (CTI’s) for service desk support.

OpenOffice template for CTI capture

OpenOffice version to document and communicate Category, Type, and Item for ITIL Service Operations.

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